Shipping policy
Shipping Policy
We are committed to delivering your order safely and on time.
1. Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
2. Delivery Time
Estimated delivery time is 3–7 business days, depending on your location and shipping provider.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
4. Order Tracking
Once your order has been shipped, you may receive a tracking number so you can monitor your delivery status.
5. Delivery Delays
Delivery times may be affected by weather, holidays, public events, incorrect addresses, or delays caused by the shipping provider. Such delays are beyond our control.
6. Incorrect Address
Please make sure your shipping information is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
7. Damaged or Missing Orders
If your package arrives damaged or does not arrive within the expected delivery period, please contact us with your order number so we can investigate and assist you.